ProMaster 424 - 4 Printhead 24" DTF (Direct-to-Film) Printer

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$23,999.00

Details Customer Reviews Shipping & Returns

For Freight and Delivery information, please contact us at (713) 518-7272.

Warranty Terms:

The DTF printer and dryer set are protected by a limited warranty lasting for one year.
The printer is equipped with new genuine Epson printheads.

Printheads, ink tanks, dampers, capping stations, and heat lamps for the drying unit are excluded from the limited warranty coverage.

While the warranty covers the parts, it does not cover shipping costs. The customer is accountable for payment of shipping charges for both receiving the part and returning the defective part. Local customers have the option of free pickup.
In situations where remote resolution by the customer with the assistance of tech support is not possible, and in cases requiring on-site technical support, the customer is responsible for covering the travel costs of our technicians.
To remain under warranty, you must purchase consumables(DTF Film, Ink, and Hot Melt Powder) from Aviva Wholesale.
The warranty is applicable only to the original owner and is non-transferable.

Important Notes:

Prior experience with computers is necessary.
Please only book print jobs or sell services once you have received your printer and familiarized yourself with its operation.
Familiarity with graphic software like Adobe Photoshop, Illustrator, or CorelDRAW is highly recommended.
Please acknowledge that there's a learning curve involved in mastering the software, hardware, and printing procedures. Allocate ample time and resources for this endeavor.
Please make sure proper ventilation for the dryer to reduce any potential health hazards from fumes.
Keep in mind that the dryer may not fit through a standard 34-36" doorway.

Returns / Refunds Policy:

All sales of printers and equipment are considered final.
Once the ink has been installed in the printer, we are unable to exchange it.
Any issues with the printer must be resolved in accordance with the terms outlined in the warranty.

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Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.